Privacy Policy

ac665 is committed to protecting the privacy of every user who interacts with our platform. This Privacy Policy describes the types of personal information we collect when you use ac665, why we collect it, how we process and store it, who we may share it with, and the rights you hold over your own data. We take our obligations as a data handler seriously, and this document is designed to give you full clarity on those practices.

By registering an account, visiting the ac665 website, or using any of our services — including cricket betting, live casino games, slots, and crash games — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, please discontinue use of the platform immediately and contact our support team if you require assistance.

👤Personal Identification Data

When you create an account or complete identity verification on ac665, we collect the following personal identification details:

• Full legal name as it appears on official government-issued identification
• Date of birth (required for age verification — ac665 is strictly 21+ only)
• Email address used for account registration and communications
• Mobile phone number (used for account security and transaction notifications)
• Residential address and city (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)

💳Payment and Transaction Data

To process deposits and withdrawals securely, we collect limited payment-related information. We do not store full card numbers or mobile banking PINs. Specifically, we may collect:

• Mobile banking account numbers for bKash, Nagad, Rocket, and Upay (used for withdrawal routing only)
• Transaction references and timestamps for all deposits and withdrawals on ac665
• Bonus eligibility and wagering history linked to your account

📊Technical and Usage Data

We automatically collect certain technical data when you access ac665 via any browser or device. This data helps us maintain platform stability and investigate any reported issues:

• IP address and approximate geographic location (city/region level, not GPS coordinates)
• Device type, operating system version, and browser type
• Pages visited, session duration, and navigation paths within ac665
• Game activity logs including bets placed, games launched, and results recorded

ac665 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how users interact with different parts of the site. A cookie is a small text file placed on your device when you visit our website. Cookies do not execute programs or deliver viruses to your device.

We currently use the following categories of cookies:

• Essential cookies — required for login sessions, game integrity checks, and secure account management
• Functional cookies — remember your language preference, betting history filters, and display settings
• Analytics cookies — track aggregate usage patterns to help us improve platform performance (no personally identifiable data is linked to analytics reports)

ac665 does not sell, trade, or rent your personal information to any third party for their own marketing or business purposes. We may share your data only in the following limited, clearly defined circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay) — only the minimum data required to execute your requested transaction
• Identity verification and KYC service providers — to comply with age verification and anti-fraud requirements
• Game content providers (including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) — limited session tokens only, no personal profile data
• Law enforcement or regulatory authorities — only when legally compelled by valid court order or statutory requirement

In every case of data sharing, we apply contractual safeguards requiring all third parties to protect your information with at least the same standard of care that ac665 itself applies. Third parties are prohibited from using your data for any purpose beyond the scope of the service they provide to ac665.

ac665 retains your personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal, accounting, or compliance obligations. Account data and transaction records are generally retained for a minimum period following account closure, as required under financial regulations applicable to platforms operating in Bangladesh's market.

Where your data is no longer required for any lawful purpose, ac665 will either securely delete it or anonymise it so that it can no longer be attributed to you individually. You may request earlier deletion of your data by contacting our support team — see the contact information at the bottom of this page.

ac665 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit, access controls that restrict internal access to personal data on a strict need-to-know basis, regular platform security reviews, and monitoring for suspicious activity patterns including unusual login attempts and abnormal transaction volumes.

While we apply rigorous safeguards, no online platform can guarantee absolute security against all possible threats. If you suspect your ac665 account has been compromised, please contact our support team immediately at [email protected] so we can take prompt protective action on your behalf.

ac665 integrates with trusted third-party payment services including bKash, Nagad, Rocket, and Upay to facilitate fast, secure deposits and withdrawals in Bangladeshi Taka (৳). When you initiate a payment transaction, you will be interacting directly with these providers' own secure interfaces. ac665 does not see or store your mobile banking PIN, one-time passwords (OTPs), or any authentication credential issued by those payment providers.

Each third-party payment provider operates under its own privacy policy and terms of service. We recommend reviewing the privacy documentation of any payment service you use, as their data handling practices are independent of ac665's policies described in this document.

ac665 is strictly an adults-only platform. You must be 21 years of age or older to register an account, place bets, or play any games on ac665. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under 21 has provided us with personal data or has created an account, we will immediately suspend that account, delete the associated personal data, and reverse any transactions where possible. If you are a parent or guardian and believe a minor in your care has accessed ac665, please contact us immediately at [email protected].

ac665 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, shifts in our data processing practices, or improvements to our platform. When material changes are made, we will post the revised policy on this page with an updated effective date and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of ac665 after any change to this Privacy Policy becomes effective constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed of how your data is being handled.